Views: 12219 | This job was expired 4 months, 1 week ago

Basic Job Information

Job Category: Others
Job Level: mid
No. of Vacancy/s: [ 1 ]
Offered Salary: None
Apply Before(Deadline): Jul. 14, 2017 00:00 (4 months, 1 week ago)

Job Specification

Education Level: Intermediate
Experience Required: Not Required
Other Specification


Job Description

Report to: Members Services Supervisor

Working Hour: 48hr per week

Fringe Benefit: As per AMA policy

Duties & Responsibilities:

Pool Management:

  • Vacuum & clean swimming pool daily
  • Keep pool chairs and mattresses clean all the time
  • Send water for test once a week to the outside lab
  • Check water pump house every day and report any malfunctioning to supervisor immediately
  • keep swimming pool area clean
  • Set up and store away furniture around the pool at beginning and end of each day

Life Guarding:

  • Enforce all AMA pool rules given by AMA
  • vigilantly watch pool while members are swimming
  • Ensure the correct number of life guards on duty at all times
  • Rotate with co-shift worker to ensure one lifeguard is always in the lifeguard seat in observation
  • Observe the toddler / family pool and ensure members are following regulations

Other Duties:

  • Give swimming lessons to the members when required
  • Other duties as directed by management

Customer Service:

  • Represent AMA in a positive, professional and courteous manner to customers and staff
  • Ensure the provision of service standards that develop and encourage repeat business
  • Respond to customer complaints and refer to managers if required
  • Always wear uniform when on duty
  • Uphold the excellent grooming and presentation standards of AMA

Service Support:

  • Ensure efficient use and management of time
  • Contribute new ideas and offer customer feedback to Supervisor
  • Report any damaged or equipment breakdowns
  • Assist in creating and maintaining a safe working environment
  • Support the implementation of new policies and procedures issued by Management from time to time
  • Exhibit a positive and involved team attitude to all and promote positive relations through an environment that encourages open communication, trust and mutual respect
  • Perform all assigned duties efficiently, technically correct, follows Company policies, rules and regulations, requests of Superiors, adhere to procedures and achieve a high standard leading to total guest satisfaction
  • Update yourself and follow procedures according to AMA rules and regulations
  • Attend divisional/departmental meeting and training when requested
  • Assist with other duties as determined by immediate superiors from time to time

Skills and Experience:

  • Full Life Guard qualification and license with Nepal Swimming Association
  • Full Swimming Instructor qualification and license
  • At least 3 years of work experience 
  • Knowledge and experience of Swimming Pool attendance and water filtration systems
  • Excellent customer service skills and experience in dealing with the public 
  • Fluency in spoken English language

Values and Characteristics:

  • Self-Starting and demonstrate initiative
  • Innovative and passionate about excellence
  • Strong communication skills
  • Good time management 
  • Interest and knowledge of recreation & leisure industry
  • Motivated and energetic person with strong communication and social skills
  • Open to new ideas and driving change & excellence

Apply to us for the next adventure in your career. 


Please send a copy of your CV to and a cover letter stating why you feel you are appropriate for the role. 


This job is expired.

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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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