Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering ecommerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household goods, beauty, fashion, sports equipment, and groceries. Focused on providing an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns. Daraz is owned by Alibaba Group Holding Limited.

IT Representative

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Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Aug. 15, 2019 23:55 (1 week, 1 day ago)

Job Specification

Education Level	:	Bachelor
Experience Required	:	More than or equals to 1 year

Other Specification

Minimum Bachelor’s degree in the relevant field
Minimum 1-2 years of relevant work experience
Should have an understanding of the e-commerce market and basic concepts
Well-structured working style, good time-management skills, excellent ability to work under pressure and meet tight deadline
Should be thorough with implementation of Java Script, Html, CSS
Should be proficient with Microsoft Excel
Able to work both independently and with other teams
Proactive and fast learner
Fluent in English
Should be a critical thinker with high sense of responsibility

Job Description

Work with stakeholders to understand technical issues
Get the technical issues resolved within the provided SLA time
Coordinate with developers of multiple teams across different regions to get issues resolved
Create SOP’s for the future to minimize future issues
Keep stakeholder updated on the issues & guide them in the cause of the issue and its resolution
During campaigns, work in shifts with the team to ensure 100% availability of the GOC team
Create new landing pages, update information on the existing pages and develop games as per the requirement

What we offer:

An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
Work closely with country and group level management to build e-commerce in Nepal
Hands-on experience in leading a team and growing a business
Rigorous training and exposure in team management, leadership, online marketing, business analytics and operations
Five days working week (Monday to Friday)
Benefit package: Provident Fund, Gratuity, Fuel Expenses, Employee Discount, Mobile top ups and data pack, Accidental Insurance, Medical Insurance, Full annual health check-up

Applying Procedure

Please click on the following link and apply for the position: https://careers.daraz.com/jobs/index.html?country=np
If you have been referred by a current or past Daraz employee, please mention the referrer’s full name and contact information in the cover letter itself