As a Service IT officer, you are responsible for maintaining the computer, support monitors and maintain the company computer systems, installs and configures hardware and software, and solves technical problems.

Responsibilities:

• Manage technology services that meet operational requirements in designated area
• Review vendor contracts and coordinate IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user need
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Responsible for networking, programming, IT repair and maintenance.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Respond within agreed time limits to call-outs
• Oversee provision of end-user services, including help desk and technical support services
• Other works when and as assigned by the company