IT and Network Support Officer


IT and Network Support Officer

We are a leading ISP based in Kathmandu Nepal established on 2007 AD. We are working with corporate sectors only by providing the dedicated Internet Broadband and other Network related services.  

IT and Network Support Officer

Views: 866 | Apply Before: 9 hours from now

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : House No 403, Ram Mandir Marg Battisputali, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 26, 2023 23:55 (9 hours from now)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Professional Skill Required : Communication Problem Solving Creative Thinking Interpersonal Skills Organizational Attention to Detail

Job Description

 IT Technical support officers monitor and maintain the computer systems and networks of an organization. You could be installing and configuring computer systems, diagnosing hardware and software faults and solves technical and applications problems, either over the phone or in person.

Requirement Skills:

Some essential skills and traits for an IT and Network Support Officer include identifying the right tools to monitor, alert, escalate, manage tickets and orchestrate custom business workflows; staying calm under pressure; having good documenting habits; listening well; having troubleshooting ability; triaging and prioritizing; quick thinking and action. In-depth knowledge of network infrastructure, architecture, connectivity, and security is also important

  • Graduate from any IT Program
  • Good knowledge of Linux and Windows Server Administration
  • Good knowledge of Computer Network
  • The ability to think logically 
  • Good memory of how software and operating systems work 
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution 
  • The ability to work well in a team 
  • Problem-solving skills
  • Strong customer focus
  • The ability to prioritizes your workload 
  • Attention to detail

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