• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relations with all the suppliers
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Meet personal/team qualitative and quantitative targets

Applying Procedure:

The candidates meeting the above criteria are requested to apply with their application, updated CV and a recent photograph within 15 days of the publication of this advertisement at [email protected]

OR,