Eligibility:

• Master's in any discipline with special training in handling communication equipments or provision of customer care service
• 5 years of experience in the program management or managerial position

Brief Description:

• Oversee day to day functioning of the Helpline and its service including monitoring demand, staffing needs and quality
• Manage the smooth functioning of the Helpline in Coordination with various sections

Note:

• Only shortlisted candidates will be contacted and further process
• Women and candidates from socially disadvantaged, minority and indigenous communities are highly encouraged to apply
• Please mention the position you are applying in the subject