Head, ITO Risk and Controls (RC)
Standard Chartered Bank

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  

To us, good performance is about much more than turning a profit.  It's about showing how you embody our valued behaviors - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Head, ITO Risk and Controls (RC)

Views: 3668 | This job expired 1 year, 4 months ago

DEPARTMENT: Information Technology & Operations (ITO)

REPORTING TO: Country Chief Information Officer

LOCATION: Head Office, Naya Baneshwor



  • Overall responsible for the preparation, communication, implementation, delivery and expansion of IT&O Operational Risk plans, working in close cooperation with country (CIO, Legal & Compliance, local/regional Management Groups/Committees) and global (GBS, Group IT&O Risk & Controls, and Group Operational Risk).
  • Support the country CIO as the Risk Control Owner (“RCO”) of Technology, Information Security, Third Party Management and Data Protection & Data Security policies in accordance with the Risk Management Framework.
  • In collaboration with Compliance, identify, communicate and expedite changes to comply with any new and amended regulations across IT&O.
  • Represent Group R&C ITO at the country level for implementation of standards, continuous improvement programs and strategic transformations.

Pro-active Risk Management - Process Risk Analysis & Risk Register, Control Design, Peer Reviews/Risk Assurance, Conduct ‘Process Risk Analysis’

Risk Control - Risk Identification, Assessments, Measurements, Acceptance and Monitoring, Risk Management through Standardised MI, Risk Validation, Day to Day Operating Controls

Incident Management - Root Cause Analysis, Operational Loss Management/Near Miss

Risk Governance -  Audits, Risk Governance Representation and Preparation of Risk Packs, Fair Accountability, Regulatory Interfaces, Data Management Committee, Project Management, Technology Risks, Information Security, Third Party Management, End User Computing Management

Other Critical ITO Governance Processes - Mass Incident Management and root cause analysis and closure, Regulatory Policy, Group Product Policy, RMF, Implement and align to eCIO Governance framework, Assessment of eCIO Governance Framework, Feedback into engineering Group/Governance Committees, Designing & Rollout Governance Training Plan


  • Minimum qualification is Bachelor Degree with 10+ years of experience in relevant area.
  • Good level of understanding of operations and technology
  • Results driven with strategic qualities
  • Visionary leader able to engage and motivate performance in others
  • High degree of independence, responsibility and integrity
  • Strong project management skills with demonstrable track record in a dynamic environment
  • Knowledge of quality tools, procurement, and logistics planning
  • Tertiary education
  • Relevant managerial experience
  • Excellent communication capability
  • Ability to work within a multi-function, multi-discipline team environment with strong influencing and stakeholder management skills
  • Change agent Compliance and/or Operational Risk background preferred but not a must


The deadline for receipt of all applications is EOD, 13th August 2018.

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