Overall Purpose of the Post:

The main purpose of the role is to provide a professional and efficient reception service, acting as the first point of reference for visitors to the Spa.

As a receptionist, you will usually be the first person that a visitor to the Tranquility Spa meets. It’s down to you to make a good first impression, establishing a rapport with the visitor to make them feel at ease and welcomed. You will need to enjoy dealing with the public, be smartly dressed and have a polite and helpful manner.

Main Duties:

• Provide a friendly and efficient welcome to any members, visitors and staff.
• Ensure that appropriate visitors are directed to the right person or service within the building.
• Take responsibility for the visitor book and security passes.
• To be responsible for the general upkeep of the reception point and office, ensuring it is kept organized and efficient at all times.
• Undertake statistical data entry on a PC, to record the number of visitors, and the nature of their inquiries, for monitoring purposes.
• Undertake any other general

Skills and Knowledge:

• Good standard of written and verbal communication skills in both Nepali and English
• Good organizational skills
• Computer literate
• Good telephone manner
• Understanding of confidentiality

Personal Qualities:

• Confident and friendly
• Flexible and adaptable
• Efficient and well organized
• Self-motivated and able to use initiative
• Able to deal with difficult situations and to stay calm when under pressure
• Integrity and discretion
• Organized and able to multi-task
• A good memory for faces and names
• Able to be polite and courteous, but firm when dealing with challenging visitors

TO APPLY,

Interested candidates are requested to submit their updated CV at rajesh[email protected]

OR,