Purpose:
The General manager is responsible for all aspects of operations as coordinating, overseeing, compliance with health and safety legislation, and organizing all the activities involved in the smooth and effective running of a hotel. He / She should be an ambassador for the hotel. Provide leadership, strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction in order to increase the profitability. Work Very closely with the hotel owners and other stake holder.

Responsibilities:

• Keeping an eye on all the operations of the hotel including activities of all departments
• Inspecting all the rooms regularly in order to check if they are up with the hotel standards
• Oversee and control all stocktaking
• Responsible for managing budgets, Planning maintenance works, events, and room bookings
• Managing and coordinating employees’ duties (receptionist, janitor, clerks, and so on)
• Promoting teamwork to ensure optimum service and guests’ needs are met
• Monitoring daily and monthly revenue generated, credit status, as well as cost and expenses
• Keeping track of budgets and expenses
• Developing improvement actions, carry out costs savings
• Organizing and coordinating the use of hotel spaces for social events, meetings, parties, and conferences, etc.
• Ensure all decisions are made in the interest of the hotels
• Hold regular briefings and meetings with all concerns
• Provide accurate reporting to enhance the sales and marketing plan to identify sources of business and geographical location of clients to assist in directing marketing resources
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Deliver hotel budget goals and set other short and long term strategic goals for the property
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotels business reports on a daily basis and take decisions accordingly
• Maximizing room yield and hotels revenue through innovative sales practices and yield management programs.
• Prepare a monthly revenue reporting for the owners and stake holders
• Draw up plans and budget (revenues, costs, etc.) for the owners
• Be accountable for responsibilities of department heads and take ownership of the complaints
• Lead in all aspects of business planning
• Client handling and take part in new client acquisition along with the sales team
• Responsible for legalization, Occupational Health & Safety Act, and other legal requirements

Closing Statement:
We offer a competitive benefit and opportunities