The Nana Hotels

Front Office Receptionist

The Nana Hotels

Front Office Receptionist

The Nana Hotels is an affordable hotel chain with over 60 rooms across Nepal. We are the first wholly owned and operated branded hotel chain in our category in Nepal. We have hotels in Thamel, Patan, Sauraha, Pokhara and Dhampus . We are looking for proactive and dynamic individuals to be a part of our team.

Front Office Receptionist

Views: 1999 | This job is expired 7 years, 8 months ago

Basic Job Information

Job Category : Hospitality
Job Level : entry
No. of Vacancy/s : [ 2 ]
Job Location : Kathmandu
Offered Salary : None
Apply Before(Deadline) : Aug. 04, 2016 00:00 (7 years, 8 months ago)

Job Specification

Experience Required : Not Required
Other Specification
  • Excellent communication skills
  • Good telephonic manner
  • Must also possess basic computer skills
  • Any previous experience in team building and conducting training is a plus

Job Description

  • This job involves the general check-in/check-out duties, attending to the phone, answering guest queries, coordinating with the housekeeping department, general security of the property and guests and to maintain a high level of customer service for all guests
  • The applicant will be provided with formal training in the hotel in order to familiarise with the hotel's operational standards and procedures
  • The receptionist is to receive reservations for accommodation and ensure that these reservations have been updated in the computer
  • Ensure a smooth and efficient checkin/out process, finalise guests' bills and issue receipts upon payment
  • Perform cashier duties, perform opening and closing checks
  • Perform general secretarial duties, such as preparing correspondence and attending to a switchboard (telephone)
  • Ensure that the guests needs are attended to while maintaining a high level of professionalism and customer service.
  • The applicant would be required to relocate for a short duration to the franchise/partner hotel in order to train and provide assistance in setting up the new hotel franchise
  • The applicant will work closely in a team and will be assisted by an operation manager and the Brand's Chief Executive

This job has expired.

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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700
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