A Four Star Hotel

Front Office Manager

A Four Star Hotel

Front Office Manager

A highly Reputed Four Star Hotel

Front Office Manager

Views: 635 | This job is expired 5 years, 4 months ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Senior Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Nagarkot, Nepal Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 25, 2018 23:55 (5 years, 4 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 5 years
Professional Skill Required : Decision Making Leadership Time Management Diplomacy And Communication Skills
Other Specification
  • Bachelor's Degree (BHM) or Higher
  • Should have at least 5 years' Experience in related field with at least 1 year in a Supervisory Level
  • Diplomacy and communication skills to handle any complaints and emergencies in a level-headed manner
  • Quick and Rational Decision making skills
  • Multi-Tasking and Time Management Skills
  • Good Leadership Skills
  • IDS knowledge is a plus

Job Description

  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Verify that accurate room status information is maintained and properly communicated
  • Ensure company’s policies and security requirements are met
  • Conducts regularly scheduled meetings of front office personnel
  • Prepare revenue and occupancy forecasting
  • Train, supervise and support office staff, including receptionists, security guards and call center agents


This job has expired.

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