• Reports to Operations Manager/General Manager
  
• Directly supervises all front office personnel and ensures proper completion of all Front Office duties
  
• Build SOP (Standard Operating Procedure) for all activities related to Front Office and Implement and Execute with results
  
• Take overall charge for the Front Office
  
• Verifies that accurate room status information is maintained and properly communicated
  
• Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close observation of daily house count
  
• Monitor selling status of house daily. Flash report, allowance etc.
  
• Prepare revenue and occupancy forecasting
  
• Maintains working relationships and communicates with all departments
  
• Ensure implementation of all hotel policies and house rules
  
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees
  
• Perform other duties as requested by management
  

Applying procedure:

Interested candidates are requested to send their updated CV at [email protected].

OR,