The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

• Proven experience as front desk representative, agent or relevant position
• Must have prior knowledge of IDS property management system
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Knowledge of how each department in a hotel affects the business
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Good communication skills to liaise with other managers and clients
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation