UniPort helps students go to the United States through webinars, online university/program finder, and US-trained counsellors.

And you will be our first impression.

How you dress, communicate, and follow up will set expectations for all of us. Given that we know we are doing something different in the higher education market, we are looking for front desk officers who are a notch above the crowd.

Personal Traits

• As your main task is to create a positive first impression, we expect you to have excellent communication skills in person, on the phone, or on social media channels. Also, since you will mainly be dealing with 19-year-olds, students will probably eat you up for lunch if you are not assertive.
• UniPort handled 1500+ students in 2022. And they ask you things that you will need to learn about. If you quickly lose your cool in stressful or unfamiliar situations, this position is probably not for you.
• We are a fast-growing organization, and in 2 years, we have already helped 180+ students get their US visas. Join us with a growth mindset, and we will ensure you rise up the ranks quickly. Just don't be afraid of making mistakes.

Skill Set

• An essential skill for this position is that you instinctively understand that customers are gods. Couple that with a neat and professional sense of dressing up and a good command of the English language, and you are halfway to getting hired.
• You will work with Google Docs / Sheets, HubSpot CRM, and MS Excel a lot. While we can teach you about HubSpot, we expect you to have a working knowledge of Google Docs/Sheets and MS Excel.
• You will be working with all departments (academic / counselling/marketing) regarding student communication. As such, while time management skill is necessary, having some knowledge of higher education in the United States will be a huge bonus.

Job and Growth Description

• Remember, your job is to make an excellent first impression on behalf of UniPort. Do what needs to be done to make sure you succeed. Dress well, ensure the office looks chic, and smile even if the other person is an a$%#ho&@.
• You will coordinate walk-ins, IELTS test prep bookings, and all kinds of student follow-ups, from meeting scheduling to attendance issues, and help accounts with billing and reporting.
• As a fast-growing organization, there are a lot of opportunities to rise quickly at UniPort. Your next stop? Documentation Officer.