The Nana Hotels

Front Desk Receptionist

The Nana Hotels

Front Desk Receptionist

The Nana Hotels is an affordable hotel chain with over 60 rooms across Nepal. We are the first wholly owned and operated branded hotel chain in our category in Nepal. We have hotels in Thamel, Patan, Sauraha, Pokhara and Dhampus . We are looking for proactive and dynamic individuals to be a part of our team.

Front Desk Receptionist

Views: 1093 | This job is expired 5 years ago

Basic Job Information

Job Category : Hospitality > Front desk/ reception
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Pokhara Patan Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Apr. 01, 2019 12:55 (5 years ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification

  • Excellent communication skills
  • Good telephonic manner
  • Must also possess basic computer skills
  • Any previous experience in team building and conducting training is a plus
  • Excellent command on English is a must
  • Must have two wheeler license and own vehicle    

Job Description

  • This job involves the general check-in/check-out duties, attending to the phone, answering  guest queries, coordinating with the housekeeping department, general security of the, property and guests and to maintain a high level of customer service for all guests
  • The applicant will be provided with formal training in the hotel in order to familiarize, with the hotel's operational standards and procedures.
  • The receptionist is to receive reservations for accommodation and ensure that these reservations have been updated in the computer
  • Ensure a smooth and efficient check in/out process, finalize guests' bills and issue receipts upon payment
  • Perform cashier duties, perform opening and closing checks
  • Perform general secretarial duties, such as preparing correspondence and attending to a switchboard (telephone)
  • Ensure that the guests needs are attended to while maintaining a high level of professionalism and customer service
  • The applicant would be required to relocate for a short duration to the franchise/partner hotel in order to train and provide assistance in setting up the new hotel franchise
  •  The applicant will work closely in a team and will be assisted by an operation manager and the Brand's Chief Executive.

This job has expired.

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