Job Overview

We are looking for an experienced Front Desk Officer with a pleasant personality and dynamic professional attitude to provide professional and friendly service to all our customers and visitors.

Job Location: Kathmandu

Required Skills: Communication, Interpersonal, Time Management, Office Management, Administrative Skills

Job Description

• Maintain positive and professional attitude at all times.
• Ensure timely and accurate customer service.
• Handle complaints and specific customers’ requests.
• Respond to questions and concerns of visitors and guide them to the concerned department if they have any queries.
• Keep records of customer’s interactions, phone calls, and complaints.
• Maintain an organized and comprehensive filing system.

Job Specification

• Bachelors’ Degree.
• 3 years’ work experience as a Front Desk Officer or Customer Service Officer with office management and general administrative tasks.
• Excellent interpersonal communication skills (written and verbal).
• Excellent office management and general administrative skills.
• Good organizational and multitasking abilities.
• Ability to work well under pressure and stressful situation.

We Offer

• Exceptional team and expert mentors
• Attractive employment benefits
• Global exposure and growth opportunities
• State of the art workplace