A Travel and Tour Company

Front Desk Officer

A Travel and Tour Company

Front Desk Officer

A Travel and Tour Company is looking for highly dedicated and qualified candidates for following position:

Front Desk Officer

Views: 2752 | This job is expired 4 hours ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Jun. 24, 2024 23:55 (4 hours ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Other Specification
  • Bachelor’s Degree in Hospitality Management or a related field.
  • At least 1-2 years of experience in a similar role within the hospitality, travel and tourism industry.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint).
  • Strong organizational and multitasking abilities.
  • Familiarity with travel booking systems and software.
  • Customer service orientation and problem-solving skills.
  • Ability to handle stress and work efficiently under pressure.
  • Proficiency in English speaking.
  • Friendly and approachable demeanor, professional appearance and attitude.
  • High level of integrity, commitment, and attention to detail.

Job Description

  • Greet and welcome guests as soon as they arrive at the office.
  • Direct visitors to the appropriate person and office.
  • Answer, screen, and forward incoming phone calls.
  • Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, brochures).
  • Provide basic and accurate information in-person and via phone/email.
  • Receive, sort, and distribute daily mail/deliveries.
  • Assist in arranging travel itineraries and bookings for clients.
  • Coordinate and manage reservations for tours, flights, and hotels.
  • Handle client inquiries and complaints with professionalism and efficiency.
  • Perform other clerical duties such as filing, photocopying, transcribing, and faxing.

This job has expired.

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