WorldLink is the largest Internet and Network Service Provider in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal. WorldLink started off by providing store-and-forward e-mail services over a dial-up link to the Internet in the US. In March 1997, WorldLink started providing full Internet access over a dedicated leased-line to the Internet backbone in the US through Teleglobe International. From September 1999 till June 2008, WorldLink has been connecting to the Internet over a direct satellite uplink through its own VSAT terminal, thereby completely bypassing Nepal Telecommunications Corporation, the local PTT.

WorldLink serves households, small and medium-sized enterprises (SMEs) and enterprise clients. It is the fastest-growing private ISP in the country and has a presence in 67 districts out of country’s 77 districts. Currently Worldlink has around 300,000 household subscribers spread across the country. The company plans to reach all the local bodies by end of 2023.

Since 2012, WorldLink has rolled out a fibre to the home (FTTH) network, which it intends to expand across Province 3 and 4 towns and rural areas at affordable prices.

Enterprise-Branch Head

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Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations > Administration, Administrative support, Office management & co-ordination, Other
Job Level	:	Senior Level
No. of Vacancy/s	:	[ 4 ]
Employment Type	:	Full Time
Job Location	:	Pokhara, Chitwan, Baneshwor & Naxal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	May. 17, 2023 23:55 (2 weeks ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 4 years
Professional Skill Required	:	Administration Sales And Marketing Customer Service Human Resources Financial Forecasting

Other Specification

Bachelor’s Degree in any discipline with minimum 4 years’ experience in a Supervisory position
Must be willing to work outside valley as per requirement
Proven Record of leading and coaching a team to achieve targets
Working Knowledge of sales, admin and finance in a branch setting will be an added advantage
Mature, self-motivated and result driven attitude
Strong oral and written communication. Strong Customer Service Skills
Should be able to work under pressure and during odd hours
Own vehicle and driving license

Job Description

Develop and Implement sales plan and meet monthly sales target of the branch
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives, and business plans
Manage budget and allocate funds appropriately
Ensure timely response to new service installations and troubleshoot requests
Meet operations/logistics targets of the branch to ensure uninterrupted delivery of Field Services
Ensure prompt response and effective customer service to branch’s customers, both at field and those visiting the branch office
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards and comply with all regulations/applicable laws
Evaluate employee performance and provide feedback and coaching as needed. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Responsible for overall operations of the branch including sales, customer services, human resources and administration