Founded in 2018 by hospitality industry experts, Kalash Hospitality is a dynamic, forward-thinking hotel management company with innovation at its core. Kalash Hospitality represents both the solid foundation of the hospitality industry as well as an exciting new approach for the future.
Kalash Hospitality breaks new ground through fresh hospitality products and creative ideas that stand out for the value and experience they offer to guests and stakeholders. We provide strategy and management for new or existing hospitality projects — managing each hotel, resort and residential project to its full potential. Our management team consists of leaders and specialists from both within and outside the hospitality world, people who know how to achieve success and understand how to develop sustainable business models that generate profit year- after-year, making us an ideal partner in all hospitality projects.
At its core, hospitality is a people business. In order to recruit, develop and retain the best talent, maximizing guest satisfaction and minimizing labour turnover, Kalash Hospitality is able to deploy a range of resources and expertise including:
Development of an appropriate staffing matrix
Recruitment of the highest caliber General Manager and HODs
Induction plans and ongoing training
Personal development and succession planning
Employee recognition and reward schemes
Employee satisfaction surveys
With the ongoing proliferation of technology, a growing sharing economy and an increasingly mobile and information-rich consumer, the marketplace for guest accommodation is becoming ever more competitive and fragmented. With this in mind, Kalash Hospitality is focused on delivering the most heads in beds at the optimal rate, reducing cost of sale and third party commissions and ultimately increasing Gross Operating Profit.
A sales and marketing plan tailored to each hotel
Revenue management and yield optimization auditing and support
Online distribution audits and customer segmentation
Full channel mix marketing
Sales training and support
The success of a hotel asset can often depend heavily on putting the right brand, in the right place, at the right time. The experienced Kalash Hospitality team are equipped to assist with all aspects of site selection and property development, including:
Site identification and validation
Concept development and adaptation to the regional market
Brand owner preliminary approval and license agreement
Program plan preparation
Market analysis
Kalash Hospitality is able to provide guidance on the optimum design and construction of guest rooms and public areas according to a multitude of segments and star ratings. The team can also provide recommendations for the often-overlooked back of house space, in order to help optimize the subsequent operation of the hotel post-opening. Services, including FF&E procurement and the ongoing supervision of contractors, include:
Design reviews and approval
Development budget management
Investment cost optimization
Construction and furnishing supervision
Pre-opening services
The smooth and efficient running of a hotel impacts more than just the bottom line. Guest safety and satisfaction as well as compliance with local authority regulations are just a few of the many components affected. Experienced in all aspects of hotel operations, the Kalash Hospitality team continually strives to deliver optimum gross operating profit as well as maximum stakeholder satisfaction.
Operational strategy and procedures
Functional day-to-day operations in the best interest of the Owner
Safety and quality audits
Guest satisfaction monitoring
Optimal financial performance
Timely reporting (statutory, brand owner and investor