• Welcoming customers Greeting customers with a smile and making them feel comfortable
  
• Ensuring efficient and timely management of delivering customers’ orders
  
• Organising the working area (dispatch area) regularly and as may be necessary clearing the boxes     
  
• identifying picked orders and noting them on a board for quick reference of when customers come to collect
  
• Picking of ordered items from the store and delivering them to the picking area
  
• Checking orders of all customers; walk-ins, export and drug pool program
  
• Verify and dispatch the cleared orders
  
• Managing internal and external customer complaints
  
• Receive, listen, investigate and where appropriate carry out corrective action or advise
  
• Ensure that copies retained from customers are properly filed
  
• Giving directions to customers on procedure for payments, and general physical directions
  

Report To:  Head-Dispatch 

TO APPLY:

Qualified candidates are requested to submit their resume and motivation letter, clearly marking for the post of " Dispatch Officer/Assistant” by mentioning the desired location at  [email protected] not later than 17th of Nov, 2017

The right candidate is expected to be excellent in written/spoken English and Nepali and is an excellent computer proficiency with working knowledge of full office package. Salary and perks will not be a bar for highly deserving candidates.

 Only candidates who are under serious consideration will be contacted for the further selection process (es). The company reverse to right to reject any /all applications without out assigning any reason whatsoever. Canvassing at any stage of the processes shall lead to automatic disqualification.

OR,