Operational Leadership

• Serves as a thought-partner and a valued member of the school leadership team and establishes processes and operational manual to scale new franchise schools in different locations
• End to end onboarding support for new franchise schools, including assistance with the management of tasks; training, opening strategy, brand transformation, and continued post-open support/training
• Regular assessment and analysis of franchise schools performance and brand engagement and monitor, analyze and improve the efficiency of the business
• Ensures accurate collection and maintenance of student data, student feedbacks and school metrics
• Analyzes data to identify the need for further operational systems development and management
• Sets clear, duplicatable, school-wide systems and routines and ensures that they are followed
• Manages a team of part and full-time operational employees and oversees all school operations and administration of multiple locations
• Ensures that all safety and security protocols are in place and being followed, including all mandated drills, safety inspections, and health regulations
• Create a safe environment that is conducive to student learning and parent, staff, and faculty interactions
• Track KPI's and monitor for potential signs of operational inefficiencies

Operational Development

• Clearly articulates a vision of operational excellence and expectations for each role on the Operations Team with a culture of ownership around those expectations

Enrollment Management and Implementation

• Leads Operations Team to ensure enrollment systems for tracking inquiries, student applications, attrition data, and waitlists are clear, consistently updated, and proactively managed

Additional responsibilities include, but are not limited to:

• Finance management (budgeting, bookkeeping, checks payable, accounting, purchasing, payroll and vendor management)
• Managing and exceeding all operational and administrative compliance mandates and protocols