Softech Foundation

Digital and Social Representative

Softech Foundation

Digital and Social Representative

Digital and Social Representative

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu, Mid-Baneshwor
Offered Salary : NRs. 12,500.00 Monthly
Apply Before(Deadline) : Dec. 14, 2018 23:55 (5 years, 4 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • Monitoring social networking pages and interacting with the relevant customers’ queries
  • Monitor Online Chat system and provide prompt response to the customer’s queries
  • Collecting, compiling and sharing the customer’s feedback from social media
  • Providing prompt response to the customer’s queries lodged via social media
  • Achieve provided KPIs

Job Description

  • Advanced Service Knowledge and good service attitude
  • Good typing skill and advance PC user
  • Can write in both Nepali Unicode and English
  • Good communication skills in both English & Nepali
  • Available to work in shifts and flexible in different working timings
  • Able to work in pressure and multitask

This job has expired.

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