Elite Network

Customer Support Technician

Elite Network

Customer Support Technician

Elite Networks Pvt. Ltd. is one of the leading system integrator and IT equipment supplier. It has been providing its services to leading financial institutions, INGO, Gov Agency and Manufacturing industries.

Customer Support Technician

Views: 1345 | This job is expired 6 years, 4 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 5 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 06, 2017 23:55 (6 years, 4 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification

Academic Qualification: 

  • Intermediate in Engineering (Electronics, Computer, Electrical) or Diploma from CTEVT (Electronics, Computer, Electrical

Personal Requirements

  • Excellent communication and presentation skills
  • A strong focus on quality customer service
  • Good motivational skills and be capable of working well on one’s own or as a member of a team
  • An aptitude for analytical thought
  • Should be able to work under pressure, Time flexible; even in holidays and after-before office.
  • Should be flexible to visit around a different part of the country upon requirement.
  • Must have two wheeler with license

Job Description

  • Customer Support in ATM, Kiosk and other financial txn equipment
  • Software/Hardware Installation of ATM and associated Peripheral Equipment
  • Installation of UPS, battery, LAN and computer Hardware
  • Provide support and service related activities in customer location
  • Wincor ATM application installation, configuration and troubleshooting
  • Repair and Maintenance of Peripheral Hardware
  • Preventive maintenance and Servicing of ATM and other peripheral devices
  • Out of Kathmandu visit in case of requirement
  • Windows OS and other desktop software installation, configuration and troubleshooting

Note: Preference will be given to those candidates having experience in related field with additional training in computer hardware.


This job has expired.

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