Customer Support Representative
NetMax Technologies

NetMax Technologies founded in the year of 2010 is a licensed Internet Service Provider (ISP) in Nepal. Since the very beginning, we are focused on providing the fastest and the most stable connectivity to the customers. In a very short period of time, we have witnessed the high scale growth; making us one of the leading ISP of Nepal. This has only been possible due to our dedicated team of executives and engineers.

In order to maintain the stability and speed, we have deployed state of the art network infrastructure consisting of world class hardware, scalable routing platforms, and wide network of optical fiber and wireless backups. We believe in maximum utilization and output from the Internet for any individual as well as organization.

Customer Support Representative

Views: 1311 | Apply Before: 1 week, 4 days from now

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : Anamanagar, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 23, 2019 23:55 (1 week, 4 days from now)

Job Specification

Education Level : Intermediate
Experience Required : Not Required
Other Specification
  • Must have completed Intermediate level or Bachelor Equivalent
  • Ability to set priorities and work independently
  • Competency in use of Microsoft Office Package and Internet Literate
  • Should be proficient in the English language

Any Other Specific Requirements:

  • Ability to set priorities and work independently

Job Description

  • Should attend telephonic support requests concerning technical issues and general inquiries 
  • Should be ready to visit and provide the necessary support to customers at their premises
  • Should create reports and update to supervisor on a regular basis
  • Should have basic knowledge of Computer Networks, Internet Protocols, Routing Technologies
  • Should coordinate with other departments for effective service delivery.

Note: Salaries and benefits are negotiable

    Applying Procedure:

    Interested candidates are requested to mail their CV at hr@netmax.com.np 

    OR,

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