Cellcom Pvt Ltd (CellPay)

Customer Support Executive

Cellcom Pvt Ltd (CellPay)

Customer Support Executive

Cellcom Private Limited is a Payment Service Provider licensed by Nepal Rastra Bank. Cellcom has been incorporated with a vision to enhance the application value of the payment services for the mass consumer market in Nepal. Guided by this vision, the company has successfully put together e-top-up & Bill Pay services for Nepal Telecom as its first product in the Nepal market under the CellPay brand.

CellPay is Nepal's first mobile payment system with no wallet and operates from the website and mobile application. It prioritizes real-time transactions to provide a convenient and innovative system for the day-to-day transaction to the general public. It is secured, simple and easy to use and needs internet access to get its service. CellPay partnered with Century Bank, Citizens Bank, Everest Bank, Himalayan Bank, Kumari Bank, Mega Bank, NIC ASIA Bank, Nepal Bangladesh Bank, Nepal Investment Bank, Deva Bikas Bank, Kamanasewa Bikas Bank, Muktinath Bikas Bank, and ICFC Finance so far. We are in the continuous process of partnering with all the banks and financial institutions.

Cellcom Private Limited is a Payment Service Provider licensed by Nepal Rastra Bank. Cellcom has been incorporated with a vision to enhance the application value of the payment services for the mass consumer market in Nepal. Guided by this vision, the company has successfully put together e-top-up & Bill Pay services for Nepal Telecom as its first product in the Nepal market under the …

Customer Support Executive

Views: 1969 | This job is expired 4 years, 4 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 3 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 12, 2019 23:55 (4 years, 4 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Less than or equal to 1 year
Other Specification

  • Proven experience in relevant position
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Note: Freshers are encouraged to apply


Job Description

  • Responding to telephone calls and troubleshooting customer’s queries
  • Provide customers with the organization products and service information
  • Preparing reports
  • Guiding to colleagues
  • Handling complicated calls with proper suggestion and instruction to the customer
  • Performed other tasks as delegate


This job has expired.

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