Balaju Auto Works

Customer Support Executive

Balaju Auto Works

Customer Support Executive

Balaju Auto Works (BAW), the business vertical of Agni Group is a sole Authorized Service Centre for Mahindra in Nepal. The company offers genuine spare parts of Mahindra vehicles and Maximile Lubricants.

Customer Support Executive

Views: 1330 | This job is expired 6 years, 4 months ago

Basic Job Information

Job Category : IT & Telecommunication > Inventory planning and management, Customer Support, Account management
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 15,000.00 Monthly
Apply Before(Deadline) : Nov. 23, 2017 23:55 (6 years, 4 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification
  • Sound knowledge of Financial Accounting and Inventory management
  • Well versed in Microsoft Excel
  • Experience in Accounting/ERP software is preferred but freshers can apply as well
  • Good communication, strong interpersonal, analytical and problem solving skills

Job Description

This position involves providing support to users of Accounting and Inventory Management software.

  • Analyze and resolve software issues reported by Dealer.
  • Provide training and guidance to the users of the software.
  • Respond to queries through phone/email.
  • Provide onsite support for complex problems.
  • Use support ticket system to properly manage the issues raised by the customers.

This job has expired.

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