A highly Reputed IT Company

Customer Support Associate

Views: 895 | This job is expired 5 years, 5 months ago

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Central Development Region, Nepal
Offered Salary	:	NRs. 18,000.00 Monthly
Apply Before(Deadline)	:	Nov. 18, 2018 23:55 (5 years, 5 months ago)

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Pressure Handling Communication

A bachelor degree in business, marketing or computing
Ability to explain complex issues verbally and in writing, in plain language
Strong customer focus and experience in providing excellent customer service
Experience solving complex customer queries
High level of attention to detail and accuracy
Demonstrated ability to work under pressure
Ability and willingness to work both in a team as well as autonomously to achieve targets
Ability to take a high volume of calls
Enthusiasm for learning and development
Experience in CRM would be a bonus
Experience in call centres would be a plus
A Passion for SaaS