• Handling customer inquiries and providing them with solutions each day
  
• Sending follow-up emails on a regular basis
  
• Trimester wise feedback call and reporting for all the existing tenants
  
• Provide accurate answers and solutions to customer queries
  
• Address customer complaints in a compassionate and patient manner
  
• Develop professional relationships with ongoing customers
  
• Follow-up with calls on the complaint and/or question resolution
  
• Collaborate with immediate team and other departments to ensure overall customer and product satisfaction
• Taking Demo and Setup sessions whenever needed
  

IntroCept Benefits

• Attractive Salary
  
• Festival Allowance
  
• Performance bonus
  
• Free meals
  
• Develop global reach and networks
  
• Accredited online learning opportunities
  
• Team building activities
  
• Challenging and friendly work environment

Shift: 2 pm- 11 pm and 10 pm-7 am

TO APPLY:

Interested candidates are requested to send their resume and cover letter to [email protected]

OR,