Hamro Academy

Customer Support

Hamro Academy

Customer Support

Welcome to Nepal's Best learning platform. We are an innovative education platform connecting our highly regarded and experienced faculty members and the students from different parts of the world through the electronic media. We envision any person located at any place can get access to the best faculty and highest quality education. We have developed a secured yet user friendly platform for both students and teachers which includes video lectures, notes, test series and live sessions.


We aim to establish ourselves as the market leaders in the online education industry through our student friendly notes, creative teachers and innovative learning methodology provided via our web platform and mobile app.

Welcome to Nepal's Best learning platform. We are an innovative education platform connecting our highly regarded and experienced faculty members and the students from different parts of the world through the electronic media. We envision any person located at any place can get access to the best faculty and highest quality education. We have developed a secured yet user friendly platform for both students …

Customer Support

Views: 862 | This job is expired 2 weeks, 3 days ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship, Face to face customer support, Online support, Telemarketing
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Shankhamul, Kathmandu
Offered Salary : NRs. 20,000.00 - 25,000.00 Monthly
Apply Before(Deadline) : May. 01, 2022 23:55 (2 weeks, 3 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 1 year
Professional Skill Required : Communication Technical Support Telesales Post Sale Support

Job Description

Apply for this Job if you are excited to work on these things:

  • Handling customer problems related to product (A proper training will be given to the candidates on joining)
  • Handling sales enquiries.
  • Replying the customer queries in different platform of the company.
  • Handling customer complaints in a polite way.
  • Solving the customers problems in an effective manner.
  • Exploring new ideas to reduce customer complaints and minimizing customer support.
  • Taking feedbacks from customer regarding the product as well as regarding their experience with the organization.


This job has expired.

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