Pinches Artcore

Customer Service Representative

Pinches Artcore

Customer Service Representative

Pinches Artcore Pvt Ltd is a digital printing company that customize various products including Cushions,Tshirts, Phone Covers, Mobile Grips, Keyrings, Passport covers.Even deals with corporate hoarding boards and flex for various formal/ informal events.

Customer Service Representative

Views: 1916 | This job is expired 5 years, 3 months ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Battisputali, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 26, 2018 23:55 (5 years, 3 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • Freshers are encouraged to apply
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, priorities, and manage time effectively
  • Effectively manage large amounts of incoming email/chat/calls
  • Identify and assess customer’s need to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication

Job Description

  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Build sustainable relationships of trust through open and interactive communication

This job has expired.

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