• Educational level: Bachelor degree running or completed
  
• Experience required: Experience in relevant position would be beneficial but we encourage fresher’s as well
  
• Scope of Role: Interact with costumes to provide and process the information in response to inquiries, concerns and request about client’s product and services
  

Qualification and skills

• Having good working knowledge of basic computer applications
  
• Proper handling of customer  and active listening to understand customer needs
  
• Demonstrate an audible, friendly, professional and well-mannered speaking voice
  
• Capable of dealing calmly and politely with customers under stressful conditions
  
• Ability to make logical and quick decision in a difficult situation
  
• A team player with problem-solving skills
  
• Ability to multi-task, prioritize and manage time effectively
  
• Ability to withstand criticism and irritated people
  
• Excellent verbal and written communication skills in both Nepali and English