Customer Service Representative

Views: 6265 | This job was expired 1 year, 2 months ago

Basic Job Information

Job Category: Others
Job Level: mid
No. of Vacancy/s: [ 5 ]
Job Location: Kathmandu
Offered Salary: None
Apply Before(Deadline): Apr. 20, 2017 00:00 (1 year, 2 months ago)

Job Specification

Education Level: Intermediate
Experience Required: Not Required
Other Specification
  • Computer Literate
  • Known to multi languages-English, Hindi, and Nepalese.
  • Good personality, smiley, neat and clean.
  • Takes the responsibilities and presents in manner.
  • Hard working, punctual, value driven.
  • Eight months probation period.
  • Willing to work in any condition, any time
  • Never been involved in strikes, and other unnecessary obstacles.
  • Can be terminated by the Company if found guilty in unwanted activities.
  • Must participate in-house technical training before job placement.
  • Must be the follower of Company rules and regulations.
  • Can tender resignation in unwilling to work in advance of two week

Job Description

Objectives of Job: Provide Customer Service maintaining a Brand value of the company.
Reports To: Customer Service Manager

Areas of Responsibilities:


  • Provide the best possible service through the practice of a customer first ethic.
  • Develop teamwork to establish best practice in customer services department.
  • Phone handling including ticketing, booking, transferring calls to requested departments.
  • Undertake special project as assigned by superiors.
  • Ensure adequate cash level, handle cash in a competent ethic manner.

Food Counter:

  • Selling, serving and cash handling of food and beverage items.
  • Cleaning, maintenance and security of equipments, utensils.
  • Store, stock count, check and verify of Food items and other related items.


  • Ticket selling and maintaining stocks.
  • Managing advance tickets sell.
  • Record keeping of passes and complementary tickets.
  • Cash handling.
  • Maintain friendly interactions with customers.
  • Response to the customers with manner in their inquiry.


  • Booking tickets, providing information on movie and show time to the customers.
  • Cancel or edit booking as per request from the customers.
  • Transfer different calls to requested departments.
  • Record and convey massage to the directors.


  • Customer Service Representatives are directly related to customer services. They are like informer for the company in sense of movie, price and available of tickets, foods.
  • CSRs are likebridge between customers and company.
  • They are responsible to maintain Brand Value of the company.

Salary and other Benefits:
Over Time eligible.
Other benefits are as per policy of the company.

This job is expired.

Job Action

TO APPLY: For this job, please follow the applying procedure.

Register Now

Similar Jobs

Since inception in 2009, we have turned out to be number one jobs provider in Nepal with 100 million+ page views with 2.5 million+ progressive visits every month, created 150,000+ success stories and registered 350,000+ job seekers in our database. We have been offering 20,000+ employers promote their employer brands to jobseekers and advertise diverse opportunities to over a million candidates inside Nepal and abroad. Established as an inevitable bridge between the hiring employers and the job seekers, we are well-known as a national leader in recruitment solutions & career management in Nepal. Read more...


Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

  • Terms
  • |
  • Privacy
  • |
  • © 2018 All Rights with merojob