Tootle

Customer Service Representatives

Tootle

Customer Service Representatives

Tootle is a ride sharing platform and it's on a mission to create a community of global citizens who will mutually benefit from using digital technology to access reliable and affordable  point-to-point travel. 

Tootle has established itself as a product that has proven market potential, with strong prospects to reach out to a wider audience and create global impact that supports the sustainable development goals.

At Tootle, you will be joining a team that is curious, fun and always ready to act relentlessly in the pursuit to solve problems and to bring change  through technology. 

Customer Service Representatives

Views: 3956 | This job is expired 2 years, 6 months ago

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Entry Level
No. of Vacancy/s : [ 6 ]
Employment Type : Full Time
Job Location : Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Oct. 06, 2021 23:55 (2 years, 6 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : More than 1 year
Professional Skill Required : Marketing Public Relations Communication Analytical Interpersonal Skills
Other Specification
  • Good personal appearance
  • Excellent written and verbal communication skills (Both English and Nepali)
  • Comfortable using office equipment, Microsoft Office packages and social sites 
  • Strong Skill in phone contact and situation handling, documentation, market and product knowledge
  • Ability to multi-task, prioritize and manage time effectively and meet deadlines
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
  • Excellent knowledge and skills in conflict management, and presentation

Job Description

  • Answering questions about a company’s products or services
  • Resolving issues and troubleshooting technical problems
  • Delivering information about a company’s offerings
  • Providing proactive customer and partner outreach
  • Handling customer/ Partner complaints
  • Collecting and analyzing customer / Partner feedback
  • Responding to customer/ Partner review
  • Developing and documenting knowledge into helpful content

This job has expired.

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