A Highly Reputed Cargo Company

Customer Service Executive

Views: 1189 | This job is expired 5 years, 2 months ago

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Jan. 24, 2019 23:55 (5 years, 2 months ago)

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Communication And Interpersonal Sk… Negotiation Time Management MS Office Suite

Bachelor Degree completed
Minimum 2 years of experience in related field or any service industry
Sound knowledge in MS Office package (Especially Word, Outlook, PowerPoint & Excel)
Effective communication skills in English and Hindi
Good negotiation skills with ability to maintain client relationship
Capable to work effectively under pressure maintaining healthy office environment

Attend calls and inquiries from clients
Execute consignments that are nominated to the company nationally or internationally
Make date wise reports of the consignments executed and forward it to the management on daily basis
Coordinate with vendors/service providers on daily basis through email and phone calls
Update clients about their consignments on daily basis through emails and phone calls
Release delivery order to the clients for air/sea consignments
Liaise closely with Kolkata shipping offices for all sea consignments delivery
Coordinate to issue Airway Bill, GSP, Chamber, Handicraft and Cargo Manifest for export consignments

This job has expired.