Customer Relationship Officer
Panchakanya Group
Since its inception, the Panchakanya Group has been able to establish itself as one of the leading industrial and trading houses of Nepal and its activities include international trade, domestic supply, construction projects, and investment in financial institutions, hydropower project, schools, colleges, hospitals and construction related projects. Today, the organization has earned unmatched reputation in the business sector of Nepal and its brand name and products are considered to be premium forces. The Panchakanya Group has been marching ahead with its slogan, “Always First, Always Ahead’.

Customer Relationship Officer

Views: 1494 | This job expired 10 months, 1 week ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Lalitpur / Kathmandu
Offered Salary : NRs. 15,000.00 - 20,000.00 Monthly
Apply Before(Deadline) : Dec. 09, 2018 23:55 (10 months, 1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 1 year
Other Specification
  • Excellent written and oral communication abilities
  • Strong negotiation skills
  • Superior problem-solving skills in business and everyday situations
  • Able to apply critical thinking skills to resolve difficult issues
  • Able to remain calm in frustrating situations
  • Engaging and outgoing personality
  • Able to listen to and comprehend client’s problems with the intent to solve them
  • Detail-oriented
  • Candidates familiar and willing to work in Province No.2 shall be given preference

Job Description

  • Manage client relationship and expectations
  • Identify and assess the client’s needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Keep records of client interactions, process client accounts and file documents
  • Understanding client requirement
  • Prepare a project proposal with the help of the technical team
  • Generate sales lead
  • Develop and implement appropriate prospect and client-wise negotiation strategies
  • Able to work with the development team

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