Samsara Holidays

Customer Relation Officer

Samsara Holidays

Customer Relation Officer

The Samsara Holidays is dedicated to provide quality Tour Packages and ensuring that its partners/clients get new products as well as unbeatable value add-ons to existing product lines, with the aim of maximizing established and successful relationships and creating high-yielding business opportunities.

The Samsara Holidays offers expert local knowledge and logistical fulfillment and has experience in managing large incentive groups, adventure tours, cultural tours, special interest tours. Whether it is a well-earned incentive programme or a special interest group, the objective at The Samsara Holidays is to instill a sense of reward and fulfillment through well-designed itineraries.

The Samsara Holidays designs and operates programmes for conference organizers, travel agents, associations and corporations for a truly satisfying, enthralling and authentic Himalayan experience.

Behind the success of The Samsara Holidays and in fulfilling your dream holidays is our dynamic team. Travel is passion for us. Each & every member of our team is passionate to showcase authentic Himalyana experience and committed to ensure seamless & impeccable services to incoming guests.

This passion is the driving force that enthuses every team member and adds that special value which sets the company apart and permeates every aspect of your travel with us.low us on Twitter or Facebook. Please do not hesitate to contact us.

The Samsara Holidays is dedicated to provide quality Tour Packages and ensuring that its partners/clients get new products as well as unbeatable value add-ons to existing product lines, with the aim of maximizing established and successful relationships and creating high-yielding business opportunities.

The Samsara Holidays offers expert local knowledge and logistical fulfillment and has experience in managing large incentive groups, adventure tours, cultural tours, …

Customer Relation Officer

Views: 3495 | This job is expired 5 years, 4 months ago

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 15 ]
Employment Type : Full Time
Job Location : Lazimpat, Opposite to UAE Embassy, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 20, 2018 23:55 (5 years, 4 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification

  • Should have minimum Bachelor Degree
  • Must have excellent communication skills 
  • Should have Knowledge of Microsoft Word, Excel and Power Point
  • Excellent Command in English and Nepali (Speaking, Reading, Writing)
  • Should have good presentation skill
  • Effective Teamworking Skills
  • Experience on Travel Company is preferred
  • Should be flexible for working days on rotation system


Job Description

  • Deliver high quality customer service with full information of the products
  • Handle the inquires through email, online chat service and phone
  • Respond to customers with email, phone and SMS on effective way
  • Manage the professional relationship with customer
  • Coordinate with managers to deliver the full service to customers. 
  • Create and Manage the professional relationship with customer and corporate houses

What We Offer:

  • Attractive salary
  • Commission & Bonus
  • Provisional Fund
  • Mobile Recharge and Sim Card
  • Training and Development 
  • Special Instructions for applicants
  • Uniform



This job has expired.

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