A Reputed Multinational Insurance Company

Customer Handling Associate - Female

A Reputed Multinational Insurance Company

Customer Handling Associate - Female

A Reputed Multinational Insurance Company

Customer Handling Associate - Female

Views: 1194 | This job is expired 5 years, 2 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 13,450.00 Monthly
Apply Before(Deadline) : Jan. 27, 2019 23:55 (5 years, 2 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • Must have completed +2
  • Good interpersonal skills
  • Good personality
  • Experience at handling customers
  • Proficiency with MS Office
  • Ability to work well in a team environment
  • Strong sense of professionalism and discretion required

Job Description

  • Update the company database by inputting information from each call and keeping every customer field current
  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
  • Work on special short-term projects to offer customized support for new products or products at end-of-life
  • Monitor the customer satisfaction levels and develop methods for increasing them
  • Assist in creating ways for delivering excellent customer service to irate or problematic customers
  • Move around our customer areas

This job has expired.

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