Pay Nep Private Limited

Customer Service Representative

Pay Nep Private Limited

Customer Service Representative

Established in 2017 under the Companies Act 2063 with a paid up capital of 60 Million NRS, Pay Nep Pvt. Ltd. is a digital payment service provider (PSP) which provides mobile based, web based and iOS based payment services, in collaboration with the various banks and financial institutions, merchants , microfinance etc.

As a Payment service provider (PSP), Pay Nep will offer shops online and over the counter services for accepting electronic payments by a variety of payment methods including mobile wallet, and bank-based payments such as direct debit, bank transfer, cards, and real-time bank transfer based on online banking using a software as a service model and form a single payment gateway for their clients (merchants) to multiple payment methods. Pay Nep will also provide platform for sellers and buyers to come together online through Kinmel, and  delivery of goods as well. Pay Nep will further provide a hassle free salary disbursement mechanism. All the services of Pay Nep will be available through its flagship, MORU digital wallet.  It will operate under “MORU” brand name for commercial purpose.

“Moru” is the combination of two acronyms “MO" and “RU”, representing Mobile Rupee(Digital Currency) when used together.

Established in 2017 under the Companies Act 2063 with a paid up capital of 60 Million NRS, Pay Nep Pvt. Ltd. is a digital payment service provider (PSP) which provides mobile based, web based and iOS based payment services, in collaboration with the various banks and financial institutions, merchants , microfinance etc.

As a Payment service provider (PSP), Pay Nep will offer shops online …

Customer Service Representative

Views: 3362 | This job is expired 4 years, 11 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing, Customer relationship, Online support
Job Level : Entry Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : May. 05, 2019 23:55 (4 years, 11 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • Minimum +2  or above 
  • Good verbal communication and mannerism
  • Proper handling of customer  and active listening to understand customer needs
  • Excellent verbal communication skills in both Nepali and English with all kinds of clients and customers
  • Capable of dealing calmly and politely with public under stressful conditions

Job Description

  • Attend huge amount of calls
  • Deal with customers in interactive and pleasant manner
  • Identify and resolve the consumer complaints, follow up on that as well
  • Maintain the know your customer records properly
  • Revolve around picking calls of customers
  • Solving the customer queries, market research, idea presentation
  • Follow the procedures and policies of the organization and even pass on some recommendations, based on their customer interaction

This job has expired.

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