Glassdust Digital Solutions

Client Servicing Executive

Glassdust Digital Solutions

Client Servicing Executive

Glassdust Digital Solutions

Client Servicing Executive

Glassdust Digital Solutions

Kathmandu
Key Skills: Communication Marketing Teamwork

Client Servicing Executive

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing, Customer relationship, Marketing communication
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 25,000.00 - 40,000.00 Monthly
Apply Before(Deadline) : Jul. 28, 2021 23:55 (6 days, 5 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 2 years
Professional Skill Required : Communication Marketing Teamwork
Other Specification
  • Bachelor's degree, or its equivalent
  • 2-3 years of experience in digital communications, social media content management, or demonstrated equivalent experience, with preference for digital experience at a firm/agency, foundation/association, or in an electoral campaign
  • Exceptional written and verbal communications and interpersonal skills and proven ability to thrive in a fast-moving and collaborative agency environment
  • Strong understanding of digital concepts and tactics, including content creation and implementation with digital advertising, digital mobilization website development, and digital marketing initiatives
  • Experience collecting and analyzing metrics and analytics for campaigns using social media platforms like Facebook Business Manager, Facebook Ads Manager, Twitter Ads, Google Ads, and Google Analytics (required)
  • Experience writing and drafting action-based emails, organic and paid social media content, manage channels and calls to action
  • Ability to scope, manage, build, and launch websites for clients. Experience with WordPress a plus
  • Strong computer skills, including managing email, social media platforms, as well as Microsoft Office (Word, Excel, PowerPoint) and a working knowledge of other web-based tools and platforms
  • Experience managing and executing ad operations on digital platforms
  • Ability to successfully organize, prioritize, and manage project workflow, juggle multiple tasks under tight deadlines
  • Innovative and solutions oriented – demonstrated resourcefulness, optimism, and flexibility in approach to project assignments
  • Highly organized and detail-oriented
  • Team player

Job Description

  • Works on account teams for multiple clients, including leading more complex projects with the support of project manager or senior project manager
  • Anticipates client needs, as well as internal team needs and assignments, on a daily basis
  • Provides strategic support and day-to-day supervision for smaller client accounts
  • Implements forward-thinking branding, messaging, engagement and communications plans to achieve clients’ goals for diverse audiences
  • Leads the development of campaign plans with the help of creative director
  • Leads on campaign implementation and management in regards to lead generation, digital advertising, email marketing, content creation, etc. 
  • Develops campaign content calendars and coordinates with account teams to manage web, social media, and email content production and publishing
  • Develops media plans and budgets for clients
  • Communicates regularly with clients on status, timeline, budget, deliverables, campaign performance, competitive intelligence analysis
  • Manages third-party vendors including website development, freelance designers, advertisers, video production teams
  • Supports business development, drafts proposals and participates in pitch meetings, writes scopes, extensions, etc (weekly)
  • Monitors digital and cultural trends, current events, and mobilization opportunities across accounts
  • Contributes to strategic growth and brand positioning for the firm overall

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