Client Service Officer
Janaki Technology

Janaki Technology is one of the leading IT organizations in Nepal with scalable products like Sparrow SMS (sparrowsms.com), Khalti (khalti.com ) and Picovico (picovico.com). We are focused on making the lives of Nepalese people easier with our services. We are a vibrant team of 80 members and are seeking to add more active members to our team. 

Client Service Officer

Views: 762 | This job was expired 4 hours ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 15, 2018 23:55 (4 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Other Specification
  • Bachelors degree in management preferably with specialization in Marketing
  • Strong communication skills
  • Fluency in English (written and spoken) and Nepali (spoken)
  • Excellent team player
  • Strong planning and time management skills
  • Good at taking new initiatives
  • Positive attitude and high zeal to learn
  • Cheerful personality
  • Core knowledge of B2B and B2C business
  • Must have a valid driving license

Job Description

  • Coordinate, communicate and collaborate with clients to ensure that deals are finalized and implemented with proper MOU
  • Manage and enhance relationships between the company and its clients
  • Provide support services to the existing client base while ensuring high usage and renewal of Sparrow SMS products/services
  • Coordinate with Inbound Marketing team for activities related to events, campaigns and social media content related to both Sparrow and its clients
  • Plan for better user experience for clients
  • Carry out Client satisfaction survey and reviews
  • Undertake customer data analysis

Applying Procedure:

Interested Candidates can apply directly through merojob or send their CV to hrm@janakitech.com 

OR,


This job is expired.

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