Client Relationship Officer
AlphaBetaTheta Technologies
Custom Software Solutions

Client Relationship Officer

Views: 625 | This job expired 4 days, 1 hour ago

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 25,000.00 - 40,000.00 Monthly
Apply Before(Deadline) : Jun. 15, 2019 23:55 (4 days, 1 hour ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Professional Skill Required : Problem Solving Ms Office Skills Negotiation Communication
Other Specification
  • Bachelors Degree with relevant work experience
  • Excellent interpersonal and Communication Skills
  • Background in customer service; industry knowledge is a plus
  • Proficient in MS Office
  • Proficiency in English Language
  • A customer-oriented attitude
  • Problem-solving aptitude
  • Ability to work well with a team

Note:

Working Time:  Night Shift Only


Job Description

  • Build relationships with key employees among customers
  • Create plans to address clients’ business needs
  • Advise clients on creating profitable processes
  • Schedule regular meetings with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Ensure both the company and clients adhere to contract terms
  • Study competition to find new ways to retain customers
  • Set sales and revenue targets and work diligently to meet them
  • Collaborate with internal teams to address customers’ needs


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