Janaki Technology

Client Relation Officer

Janaki Technology

Client Relation Officer

Sparrow SMS, a leading telecom value-added service provider in Nepal, was initiated by Janaki Technology in 2010, with a tagline ‘Power of Text’ and the simple goal of providing SMS services to the general public as well as business enterprises to communicate and promote their products and business. Since then, Sparrow SMS has grown into the market leader in mobile messaging and now powers mobile campaigns for some of the most well-known brands in Nepal.

We at Sparrow SMS aim to become synonymous with Bulk SMS in Nepal. We have built a scalable Bulk SMS service engine that provides a highly customizable platform for SMS based applications. It can now be widely used anywhere for providing crucial services, alerts and information over SMS.

Our team comprises of some of the highly skilled developers of the country with great expertise in solving mobile messaging challenges of the clients. With 9 years of experience, Sparrow SMS will continue to provide robust and user-friendly Bulk SMS messaging solution to help marketers efficiently enhance their business. We visualize to provide world-class SMS SAAS product at a global level.

Sparrow SMS, a leading telecom value-added service provider in Nepal, was initiated by Janaki Technology in 2010, with a tagline ‘Power of Text’ and the simple goal of providing SMS services to the general public as well as business enterprises to communicate and promote their products and business. Since then, Sparrow SMS has grown into the market leader in mobile messaging and now powers …

Client Relation Officer

Views: 959 | This job is expired 1 year ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing, Customer relationship, Guest relation/ servicing
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Bakundole, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : May. 18, 2019 23:55 (1 year ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 1 year
Professional Skill Required : Verbal Communication Presentation Business Intelligence
Other Specification
  • Bachelors degree in management preferably with specialization in Marketing
  • Strong communication skills
  • Fluency in English (written and spoken) and Nepali (spoken)
  • Excellent team player
  • Strong planning and time management skills
  • Good at taking new initiatives
  • Positive attitude and high zeal to learn
  • Cheerful personality
  • Core knowledge of B2B and B2C business
  • Must have a valid driving license

Job Description

  • Coordinate, communicate and collaborate with clients to ensure that deals are finalized and implemented with proper MOU
  • Manage and enhance relationships between the company and  its clients
  • Provide support services to the existing client base while ensuring high usage and renewal of Sparrow SMS products/services
  • Coordinate with Inbound Marketing team for activities related to events, campaigns and social media content related to both Sparrow and its clients.
  • Plan for and represent the company in various events and promotional activities
  • Plan for better user experience for clients
  • Supervise Inbound Marketing Officer
  • Coordinate for all campaigns for Sparrow SMS’s own services

Applying Procedure:

Interested candidates can send their updated resume to [email protected]

OR,


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