Call Center Representative

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 30 ]
Employment Type : Full Time
Job Location : Mid Baneshowr
Offered Salary : NRs. 11,500.00 - 13,500.00 Monthly
Apply Before(Deadline) : Aug. 18, 2019 17:00 (3 months, 3 weeks ago)

Job Specification

Education Level : Intermediate
Experience Required : Not Required
Other Specification
  • Possess a good communication skill in both English and Nepali.
  • Should be able to work under pressure.
  • Should have basic computer operating skills.
  • Convincing power will be an added asset
  • Outbound calling or customer service experience
  • Excellent communication skills and strong telephone manner

Job Description

  • Cold calling potential customers and selling the company’s products
  • Attending calls with potential customers and closing sales
  • Building a sales pipeline to ensure a constant stream of sales
  • Working to monthly sales and revenue targets as set by the sales Supervisor
  • Progressing towards activity targets and KPI’s set by the sales Supervisor
  • Following up with past customers and cross selling products
  • Providing assistance to other members of the sales team
  • Keep accurate and detailed records of calls made and results achieved
  • Understand and manage personal performance on a daily basis 
  • Attend campaign briefings
  • Demonstrate a thorough understanding of our clients products and services and the objectives of specific campaigns
  • Maintain confidentiality
  • Act as a representative of the client and represent their interests at all times
  • Use company script guidelines appropriately and follow detailed briefs to conduct campaign calls

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