- Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquiring a thorough understanding of key clients’ needs and requirements
- Responsible for the development and achievement of sales through the direct sales channel
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Ensure the correct solutions are delivered to clients in a timely manner
- Serve as the link of communication between key clients and internal teams
- Resolve any issues and problems faced by clients and deal with complaints to maintain trust
- Support the client and all stake holders associated with the provision of solution to the client
- Supervise the customer service team to ensure the clients and its stakeholders satisfied with the customer service
- Prepare regular reports of progress and forecasts to internal and external stakeholders
- Direct Reporting to the CEO
- Any other responsibility as may be allotted by the CEO
NOTE:
Salary: Very attractive/ incentives and benefits
Experience: At least one to two years preferred